Frequent Queries
The answers you seek, all in one place.
Do you accept my insurance?
Private pay is the only accepted payment method at the moment. Directly billing insurance providers is not a service that is offered. 'Super-bills' are an option if you wish to independently file a reimbursement claim with your insurance provider. Please confirm with your insurance provider first if this is an acceptable option prior to committing to services.
What payment method(s) do you accept?
Private pay is the most encouraged form of payment through means of: cash, debit/HSA/FSA card (via IVY Pay), or E-transfer (Zelle). While E-payment through other third parties (Zelle, Venmo, googlePay, etc.) may be accepted, you must first waive liability as these payment methods are not always HIPAA compliant and are not recommended.
Are you offering sliding scale rates?
There are rotating sliding scale appointment spots. Sliding scale rates are based on what you are able to afford (pay stubs are required to verify). Sliding scale clients are limited to 10 sessions per treatment round in an effort to provide sliding scale appointment spots to as many as possible. Should you need a sliding scale spot when none are available, you may request to be on a waitlist for the next available round.
What if I cancel or miss my session?
It is important to commit to your treatment on an ongoing basis and respect the time commitment made to your therapist. To encourage consistent commitment attendance to your appointments, a card will be kept on file and charged your session fee in instances of no-shows. There is no cancelation policy, but you are able to reschedule your session to another date during the same week, week prior, or week after. Should no-showing occur more than 2 times, termination of services is at therapist's discretion.
Is there a grace period for appointment times?
Yes, you are given 10 minutes to make it to your session. If no contact is made within the first 10 minutes of appointment time, you forfeit session time and will be charged for the no show.
Do you provide mobile services?
Yes. If you are not able to make it to office appointments for any of these reasons: agoraphobia, social anxiety, gender dysphoria, safety concerns, medical/health conditions, limited child-care options, or lack of reasonable transportation, you may request field based sessions for an additional cost per session. Please note there is a 15 mile radius for mobile/in-home services; additional fees may be applied if you are outside of this radius. For instances of parent coaching, in-vivo sessions are preferred and would require mobile services.
Can I have phone sessions?
At this time, all sessions are held through video or phone. In-person appointments may resume in the future (at therapist's discretion).
Would I be able to pay for sessions in bulk packages or bundles?
Yes, there are a few different bundle and subscription packages available that offer great savings value! Two examples are the individuals and couples bundle- with these, clients may pay in full and in advance for 10 sessions with a built-in $50 discount. Please be sure to carefully read bundle/subscription plan-specific policies when purchasing plans.
What happens in the first session?
All initial sessions include an assessing evaluation for your needs and current symptoms or difficulties. Your first appointment will also include reviewing and signing necessary forms to receive services. Due to the time needed to complete and review this, your first appointment will require up to 90 minutes of your time.
How do I use the free consult?
The free consult is a 20-30 minute phone/video call in which logistical details are discussed in order to determine if we are a good "fit". Meaning, we will discuss whether I am the best therapist for you to work with in order to help you meet your mental health needs and goals. I welcome all questions in order for you to determine if it is a good "fit" for you.
A charitable therapy initiative
A Safe Space Cares-
A Safe Space Cares is my private endeavor to give back to critical, crucial, and even life-changing charitable organizations (orgs) that resonate with values such as: compassion, sustainability, justice/equality, de-stigmatization, education, wealth distribution, self determination, resource sharing, and/or other DEI efforts. This will essentially be a passive-collaborative effort between myself and clients I work with throughout a calendar year.
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How does it work?
At the end of each year, a minimum of 10% of what each client has paid in total towards their mental health services with A Safe
Space- Therapy Services, PLLC will be donated to charitable orgs.
- As A Safe Space- Therapy Services, PLLC grows throughout the years, the contribution percentage will increase from the minimum 10%.
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What orgs will receive these donations?
Rather than me simply choosing orgs on behalf of clients, I invite all clients to choose or suggest which qualifying org for deductible charitable contributions clients would like to designate to receive their portion of these donations that will take place. Each client's contribution will go to the org of their choice unless no choice is made; in which case a random org will be selected to receive unallocated monies. Clients are also welcome to elect from orgs that I currently/historically have donated to (featured below).
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How do I know if the org I have in mind qualifies?
Typically orgs that have a 501(c)(3) designation will qualify. There are other types of organizations that do not have this designation but still count as a charitable organization. Clients can also ask any organization whether it is a qualified organization for deductible charitable contributions, and most orgs will be able to answer that question.
- Additionally, clients can check by going to IRS.gov/TEOS
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Are there orgs that are "off-limits"?
I will not be contributing to: political candidates or to their campaigns, to religious organizations, or to orgs that have been known to openly have exclusionary or fund-misappropriation practices (Salvation Army, American Red Cross, Find the Children, Cancer Fund of America, Kids Wish Network, etc.). I also urge clients to inform me of other orgs that they know to have such practices so that I may include them on the "off-limits" list!
- Charity Navigator and Charity Watch are great beginning resources to learn more about orgs.
What do I as a client need to do?
As mentioned, this is a passive-collaborative effort. All clients need to do is attend their sessions and inform me which organization they wish to designate as a recipient of their portion of the donations. Clients (current, former, or prospective) are also encouraged to share this initiative with others that are considering pursuing/engaging in mental health services so that they too can contribute to these efforts should they choose to engage in services with A Safe Space- Therapy Services, PLLC.
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Will There be transparency around the donations?
Absolutely! After all the donations have been made and processed, an email will be sent out in which all orgs that received donations will be named, along with how much each of the orgs received, and invoices/receipts/screenshots of the donations as attachments to the email. Should anyone miss, lose, or delete the email, they are also welcome to directly request this information.
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